KB0237 – Google File Stream

What’s this for?

Google Drive File Stream is software that will allow you to see your own or your teams’ files stored on Google Drive on your computer, use them and save for offline use.

How to install – Windows

1. Log into your google email account. Go to iDanenet and click on “Email

2. Go to Drive by clicking on square dots and click on “Drive

3. Click the cog on the top right and click “Download Drive File Stream for Windows”

4. Select “Download for Windows“. Open the newly downloaded file by clicking on it on the bottom of the browser. Click “Open

5. After it’s installed you will have a new Google drive in your windows explorer ( The yellow folder below)

There you will see a new drive letter  Google Drive File Stream (G:)  as shown below.

Inside you will see 2 folders. My Drive and Team Drives

My Drive is your files. Team drives is a shared folder for your department. Please note that Team Drives may not be yet setup for your department yet.

You’ll notice folders and files will have small cloud on the bottom left corner.

The cloud means the file is offline. You’ll only be able to open it while on the internet, wether at home or at work.

6. If you will need a file or folder while offline – maybe you need to work on a train or plane where there’s no internet – follow the following steps to make the files available.

Please note: Try use offline as little as possible. It’s there to help in certain circumstances. Also remember to make the file or folder back to online when you are finished with it.

Right click on the file or folder you’d like offline. Click “Drive File Stream” -> “Available offline

Depending on how big this file or folder is will depend on how long it will take for it to be on your computer. It needs to completely download before you turn your computer off. To check the progress click on the bottom right of your screen near the time then click the up arrow and click on the Google File Stream icon as shown below. You’ll know it’s complete when it says “Everything is up to date

You’ll also notice the folder icon you just made offline will now have a little green tick. This also indicates it’s offiline.

Please note: Some files are not available offline. Google docs will only open while on the internet. That’s just the nature of a google doc, it’s meant to be used online.

Word, excel powerpoint etc will be ok to make offline. See below to what happens if you try make a google doc offline.